Let process


Step 1

Find your favourite property at CHAMPS

Either you come to London for work or study, you will find properties that only CHAMPS could offer.

Step 2

Free lettings consultation

The experienced team at CHAMPS is composed of professional lettings consultants based in London. They will guide you through online or on-site viewings.

Book a viewing

Step 3

Make an offer

You may pay a deposit (equivalent to rent for a week) in order to make an offer. It secures the property while we communicate with landlord about your needs.

Step 4

Offer Agreed

When landlord agrees to your offer, CHAMPS will prepare the following:

  1. Send you Offer Confirmation for signature
  2. Conduct reference check if you wish to pay rents monthly
  3. Prepare Tenancy Agreement
  4. Collect your documents and ID
  5. Conduct Right to Rent check

Step 5

Sign Tenancy Agreement

CHAMPS will send you the Tenancy Agreement. You can sign online.

Step 6

Pay move-in funds

Please pay move-in funds (usually includes the first rent payment) according to the amount and date specified on Offer Confirmation. Doing so will grant your check-in


Step 7


Given the move-in funds arrives on time, you will be able to check-in after 12pm on the tenancy start date. CHAMPS looks forward to seeing you in London!

Memberships and Customer Care

CHAMPS is a member of the following codes of practice and organisations

The Champs (UK) Limited is a member of Property Ombudsman which is an approved redress scheme under the Consumers, Estate Agents and Redress Act 2007. Our TPO Membership Number is D11000. We abide by their codes of practice. The TPO Consumer guide and more information about TPO can be found at www.tpos.co.uk.

The Champs (UK) Limited is a member of Propertmark Client Money Protection. Our Propertymark Client Money Protection Scheme Reference Number is CMP000649.

Please click here to see our CMP Scheme Certificate.

Please click here to see our Procedures for Handling Client Money.

The Champs (UK) Limited is registered with the Information Commissioners Office (ICO). Our reference number is ZA447276.

We take customer service very seriously and if you feel that we have not met your expectations, or if you have any complaint, please put it in writing, including as much detail as possible to send to us. Our customer care will then respond in line with the timeframes setting out our in-house customer care and complaint procedure given here. If you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter.

If you have any questions, please contact us.

+44 (0)20 3283 4038